DIGITAL ERGONOMICS AND WORKPLACE INNOVATION: MANAGING HEALTH RISKS IN REMOTE AND HYBRID WORKFORCES

Abstract

Remote and hybrid working models have grown rapidly, particularly after the COVID-19 pandemic, transforming how organizations manage employee health, productivity, and innovation. However, prolonged computer use, poor workstation setups, and inadequate ergonomic support have created significant health risks, including musculoskeletal disorders and digital fatigue. This paper investigates how digital ergonomics—defined as the integration of ergonomics with information and communication technologies—can foster healthier work practices while supporting organizational innovation. Using a mixed-methods approach, data were collected through surveys (n = 450 employees across IT, education, and healthcare industries) and semi-structured interviews with 20 managers responsible for workplace health. Results indicate that ergonomic interventions, such as AI-driven posture monitoring, wearable health devices, and digital workspace assessments, significantly reduce reported discomfort and absenteeism while improving employee satisfaction and creativity. The findings demonstrate that digital ergonomics is not only a health intervention but also an innovation enabler, improving organizational adaptability and resilience in uncertain environments. This study contributes to the innovation management literature by bridging health sciences and workplace design, offering practical recommendations for organizations to integrate digital ergonomics into long-term innovation strategies.