A STUDY ON THE EFFECTIVENESS OF LEARNING MANAGEMENT SYSTEMS IN SKILL DEVELOPMENT AT RELIANCE RETAIL LTD., NAGPUR

Abstract

Learning Management Systems (LMS) have become an integral part of modern educational practices, particularly in corporate environments. The effectiveness of these platforms in skill development within the retail sector, specifically at Reliance Retail Ltd. in Nagpur, has been the subject of growing interest. This study explores the impact of LMS on employees' skill enhancement, focusing on the training programs provided by the company. By analysing data from various LMS features such as course content, assessment tools, and interactive learning modules, the research evaluates how these elements contribute to improving employee competencies. Additionally, the study delves into the engagement levels of employees with these platforms and examines the correlation between LMS usage and overall performance in job-related tasks. The research methodology includes both qualitative and quantitative approaches, involving employee surveys and interviews, along with performance metrics pre- and post-training. The findings indicate that LMS has a significant influence on skill development, fostering a more knowledgeable and efficient workforce. However, the study also identifies some challenges such as limited user engagement and technical issues that hinder full utilization of the system. Recommendations for enhancing LMS effectiveness are provided, emphasizing the need for personalized training programs, better system integration, and increased employee motivation to actively participate in learning initiatives. This study contributes valuable insights into the role of technology in shaping the future of employee skill development in the retail industry.