A RESEARCH PAPER ON WORK FROM HOME IMPACT ON EMPLOYEE PRODUCTIVITY AT TCS, NAGPUR

Abstract

This research paper investigates the impact of the work-from-home (WFH) model on employee productivity at Tata Consultancy Services (TCS) in Nagpur, India. The shift to remote work, catalyzed by the COVID-19 pandemic, has led to significant changes in the dynamics of organizational operations. By examining various factors such as work-life balance, technological infrastructure, communication effectiveness, and employee engagement, this study aims to provide a comprehensive analysis of how WFH influences productivity levels among employees.

Primary data was collected through surveys and interviews with employees working in different departments of TCS in Nagpur, while secondary data was gathered from organizational reports and published studies. The findings reveal that while many employees report increased flexibility and

improved work-life balance, challenges such as lack of direct communication, feelings of isolation, and the blurring of professional and personal boundaries have hindered productivity for some.

The paper concludes by offering recommendations for optimizing remote work practices, including enhancing digital tools, fostering better communication channels, and providing structured support to employees to maintain productivity levels. This research contributes to the understanding of the evolving nature of work in the tech industry and highlights key strategies for balancing flexibility with operational efficiency in a post-pandemic world.