THE ROLE OF HR ANALYTICS IN STRATEGIC DECISION-MAKING WITH RESPECT TO TCS COMPANY, NAGPUR

Abstract

The role of Human Resource (HR) Analytics in strategic decision-making has become increasingly important for organizations seeking to optimize their workforce and drive better business outcomes. This study explores the impact of HR Analytics on strategic decision-making within Tata Consultancy Services (TCS), Nagpur, a leading global IT services company. By utilizing data-driven insights from HR metrics, TCS can make informed decisions regarding recruitment, employee engagement, performance management, talent development, and retention strategies. The research highlights how HR Analytics supports the alignment of human capital strategies with the organization’s broader business goals, improving operational efficiency and enhancing organizational performance. Additionally, the paper examines key HR analytical tools and technologies employed by TCS to analyze employee data, assess skills gaps, and predict workforce trends. The findings reveal that TCS leverages HR Analytics to anticipate market challenges, foster innovation, and drive competitive advantage, positioning the company as a leader in human resource management practices. This study underscores the transformative potential of HR Analytics in driving data-centric decision-making processes, enabling TCS to stay ahead of the curve in a rapidly evolving business environment.